Solis Inverter Alarm: 1038

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The Problem

Solis alarm 1038: 12V power supply fault

Solis alarm code 1038 usually means the inverter has detected a fault with its internal 12V power supply. This internal supply supports inverter control, monitoring and operating functions.

Alarm code 1038 may appear as:

  • 12Power-FAULT

When this happens, the inverter may fail to start, stop producing power or disconnect from the grid as a protective response.

This type of fault may be linked to internal power supply issues, inverter hardware faults, control board behaviour, component failure or another internal inverter problem.

The Solution

Let e-Solar check your inverter and internal power supply

If the alarm appears once and clears after a restart, the inverter may have recovered from a temporary internal condition.

If Solis alarm 1038 keeps returning, it is worth having the system checked. Our Perth-based solar team can inspect the inverter, review the fault behaviour and help determine whether the issue is linked to the internal 12V power supply, control circuitry, inverter hardware or another system fault.

Contact e-Solar and let us know:

  • The exact error code on the screen or app
  • When the code appears
  • Whether your solar production has dropped
  • Your inverter model, if you know it

Do not open the inverter or attempt internal testing yourself. If the issue is persistent, a qualified technician may need to assess internal inverter diagnostics and advise whether repair, warranty support or replacement is required.

Get In Touch Today

Not sure what the error code means? Send us a quick message with a photo of your inverter screen. We’ll help identify the issue and guide you towards the safest next step.

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Solis Inverter Repairs and Fault Support

We understand that every solar system is different, which is why our repair and fault-finding services cover a wide range of Solis inverter models. If your inverter is showing error code 1038, our experienced technicians can help determine whether the issue is linked to grid voltage, inverter settings, site wiring or wider network conditions.

With over 22 years supporting Perth solar systems, e-Solar has seen all kinds of inverter faults and performance issues. We’ll assess your system safely, explain what the code means, and recommend the right next step to help get your solar running properly again.

Trust e-Solar for reliable Solis inverter support backed by local experience, honest advice and long-term solar care.

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