E-Solar Pty Ltd 2/23 Geddes Street, Balcatta WA, 6021 - Australia

Shipping Information

Written by E-solar Sunday, 30 August 2009 00:32

We ship Australia wide  from our Warehouse in Western Australia.

Exact shipping, handling, and insurance costs are calculated at checkout. This are based on a flat fee of AUD35.00  plus  3% of the item price. i.e if your item is priced at AUD1000.00 shipping cost will be only AUD65.00 (ex. GST)

In certain circumstances we can also arrange to post the item worldwide. Please contact us  to obtain a quote.

in short..

After the order is received we will processe it within 5 working days. You can check the status of your order at any time on our website.
Once the parcel is shipped out we will provide you with a tracking number and instructions on how to track your item through the carrier system.

Note that...

Unless the contract specifies the means by which goods are to be transported, We will nominate the carrier, the cost of which will be included in postage and handling charges. Unless otherwise agreed in writing, delivery of the goods will be made to the Customer’s nominated address. All Australian orders should include a daytime delivery address and contact details. Large or heavy item that need fork lift to be unloaded can be picked up at carrier depot unless client able to unload from the truck with appropriate equipment (fork lift). Any additional charge must be borne solely by the Customer. Delivery period is 2-10 days. We are not obliged to meet such dates and will not be liable to the Customer by reason of delays caused by any reason whatsoever. If the Customer fails or refuses to take delivery of the goods, the Customer shall be liable for all loss and damage (including consequential loss and damage) suffered or incurred by us as a result thereof, including all storage and handling costs, at its discretion, may charge a restocking fee of up to 30% of the purchase price. Goods will be resent at the Customer’s own cost.

Freight and Handling

We shall ensure each order is safely and securely packed for transportation to the Customer having regards to: the fragility of the goods; the distance the goods are likely to travel; and the method of transportation used to transport the goods. All freight charges are the responsibility of the customer which are included in the postage and handling charges. The goods shall be at the customers’ risk from the date of despatch. We are not responsible for any loss or damage: a) To the goods during loading and unloading of the goods by the carrier or the Customer, whilst the goods are in transit; b) Suffered by the Customer due to a delay in delivery of the goods by the nominated carrier.